Do you need a plumber? Or do you need a qualified gas engineer? Many people don’t even realise there’s a difference, but it’s an important one. The first thing to say is this: if you send us a photo via our online emergency page or give us a call and describe your issue, we’ll be able to tell you whether you need a plumber or a gas engineer. It’s just one of the ways in which we pull out all the stops to help our customers, from start to finish.
Need West Dulwich boiler installation? Job done!
Did you know that it’s actually illegal to use a gas appliance when you’re not 100% sure it’s safe? That’s because gas is very dangerous stuff. Like anything flammable, it deserves treating with the greatest respect and care.
We’re on the UK’s Gas Safe Register, which strongly advises ordinary folk – no matter how good they are at DIY – against messing with gas appliances. That’s the only safe way to make sure you don’t experience gas leaks, fires and even explosions.
If you’re having trouble with your heating or hot water it’s highly likely to be down to your gas or combi boiler. Even if you think you know what the issue is, say something simple like a dodgy valve, it’s still best to call in a gas engineer, someone who is Gas Safe registered, which means they have the knowledge and experience needed to work safely with gas.
Gas and combi boiler installations in your area
If you need a new boiler, you need a gas engineer. An ordinary plumber may know exactly what to do, but they might not have all the knowledge needed to stay safe and do a good enough job. The same goes for problems with your gas cooker. As a general rule if it’s anything to do with gas, you need a specialist gas engineer, a properly-certified gas technician.
The times when you need an ordinary plumber
It’s helpful to know when you need a gas engineer and when you need a plumber. Because pipes and drains don’t involve gas, a plumber is your first stop for these issues. They’ll be able to carry out a CCTV survey if necessary to ‘see’ into awkward places and find the cause. The same goes for any water leakages, whether it’s from pipes or appliances, and for poor water pressure. Radiator installation is also plumbing territory, not a matter for a gas engineer.
Your official HSE gas emergency procedure
If you’re worried about your gas appliances or smell gas, the UK’s Health and Safety Executive recommends you call the Emergency Freephone number for the National Grid, 0800 111 999, then open all the windows and doors to let the leaking gas safely escape. If you can find it, shut off the gas completely at the meter control valve.
Gas plumbing services in your area
Here’s what we’ll help you with, on a domestic or commercial basis:
- Boiler repair
- Boiler replacement
- Mending and replacing hot water cylinders
- Making sure your central heating is in good condition
- Fitting, mending and maintaining underfloor heating
- Fitting and mending all sorts of wiring systems
Expert gas plumbing in West Dulwich
We have made a series of promises to our customers. This is how we’ll help you deal with gas matters:
- We’ll turn up on time and leave your place clean and tidy when we’ve finished
- We’ll do the work as quickly as we can, and we’ll charge you a fair price
- You’ll find us polite, professional and very good at what we do
- We send you a proper invoice by post – no cash required up front or on completion
- Use the digital fault finder form on our website and we’ll get back to you within 5 minutes
Let’s get your gas safe!